If you miss the payment submission deadline, you won't be able to collect on your usual date. Update the collection date in the file to the next available date and notify your customers accordingly.
To discuss the impact of a missed deadline or available collection date, contact our Access Digital Assistant for support. If the assistant can't resolve your query, you're connected to support agent for further investigation.
📌Note: Facilities Managed (FM) clients collecting on a later date may experience delays in disbursal of collected funds.